RCLS MS 365 / Email Services: Account Requests
MS 365 info; Forms to use for email account adds/deletes/changes
Choose the Correct Form
Only Library Directors or Managers or their designees may request a new MS 365 account to be created or modified for staff at their library. A Library Board President may request a new account for a Director. Use this quick form to designate a library staff person who should have authority to request the creation or deletion of accounts.
Individuals who already have an MS 365 account may request help if they have forgotten their password or would like a new password.
Choose the correct form below. When it is submitted, the electronic resources department will process your request and email details and credentials to the requestor and/or the Director.
Create or Delete
- Create a New MS 365 Account
Director, Designee, or Board President Only may use this form
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- Delete an MS 365 Account
Director, Designee, or Board President Only may use this form.
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- Convert an account to a shared mailboxDirector, Designee, or Board President Only may use this form.
Distribution Groups Subscription
- Subscribe/Remove Account to/from Distribution Group(s)
Subscribe/remove an MS 365 account to/from Distribution Group(s). Note that some Groups require Director or Manager request for subscription.
Change Account or Feature
- Request to Change Account Type or Password Feature
Use this form to change from an A1 to an A3, A3 to A1, and/or add/remove the Password change/recover feature, or change an account to a Shared Account.
Reset Password
- Change Password or Reset Forgotten Password
Use this form if you don’t already pay for this feature for your account.