RCLS MS Entra / Email Services: Account Requests
MS Entra info; Forms to use for email account adds/deletes/changes
Choose the Correct Form
Only Library Directors or Managers or their designees may request a new MS Entra account to be created or modified for staff at their library. A Library Board President may request a new account for a Director. Use this quick form to designate a library staff person who should have authority to request the creation or deletion of accounts.
Individuals who already have an MS Entra account may request help if they have forgotten their password or would like a new password.
Choose the correct form below. When it is submitted, the electronic resources department will process your request and email details and credentials to the requestor and/or the Director.
Create or Delete
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Create a New MS Entra Account
Director, Designee, or Board President Only may use this form
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Delete an MS Entra Account
Director, Designee, or Board President Only may use this form. You may choose to have mailbox shared to you before deleting permanently.
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Convert an MS Entra account to a shared mailbox
Director, Designee, or Board President Only may use this form.
Distribution Groups Subscription
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Subscribe/Remove Account to/from Distribution Group(s)
Subscribe/remove an MS Entra account to/from Distribution Group(s). Note that some Groups require Director or Manager request for subscription.
Change Account or Feature
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Request to Change Account License
Use this form to change from an A1 to an A3, an A3 to A1, or change an account to a Shared Mailbox.
Reset Password
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Change Password or Reset Forgotten Password
Use this form if you need to have your MS Entra account password reset.