Information regarding the TranslateLive product may be found at www.translatelive.com. The information in this FAQ is taken directly from the TranslateLive website.
Conversation data is never saved anywhere. As text appears, it is not stored on the device or in a cloud. When sessions end, the text is discarded and no longer exists anywhere. Even if subpoenaed, it cannot be retrieved.
The logged data collected are languages that were used, the device name and number, and conversation start and stop times.
Privacy and Security
All communication to and from the ILA is encrypted and private. No data is mined and no information is saved by the ILA or the TranslateLive platform.
Accessibility
ILA provides access for those with Disabilities. The device can be used by the deaf, hard of hearing, deaf-blind, blind, low vision as well as those with speech and mobility disabilities.
Capability and Usability Advantages
ILA provides the ability to bring on a live interpreter in over 250 Languages
ILA allows both parties to see their own text in real time. Both people immediately know if it understood them correctly and if not, the user can re-speak, spell out loud or type.
ILA allows for someone to connect remotely and have a live translated conversation. The two people using it don’t need to be in the same physical location.
ILA provides a broadcast mode allowing a single speaker’s voice to simultaneously be translated to thousands of users in their own language in real time.
ILA is always on, always connected and ready to use. Takes less than 5 seconds to start a conversation.
ILA doesn’t require the passing back and forth of a device.
ILA allows the customer to choose their language on their own side of the device.
ILA allows both people to speak at the same time as opposed to only one person at a time.
ILA can be placed on any size counter top and be secured using a K-lock.
ILA allows for pre-configured phrases allowing faster interactions.