Using Libby by OverDrive for Digital Downloads of eBooks: Help
Overdrive Help
- Libby by OverDrive HelpLibby is OverDrive's award-winning app where you can borrow ebooks, digital audiobooks, and more from participating public libraries.
If you're just getting started with OverDrive's services, we recommend using Libby! - Contact OverDrive SupportThis form will be submitted to the Ramapo Catskill Library System help. If you have tried to download a title unsuccessfully multiple times, they can reset it so you can download again.
Compatible Devices and Formats
- Help with FormatsThis guide walks you through how to use the Overdrive digital audiobooks and E-books system based on the type of device and computer you have. This is the best help guide for starters that we have seen.
FAQ: Adobe Activation
The first time I opened Adobe Digital
Editions, I was prompted to activate
my computer.
1. Select 'Authorize Computer'.
2. If you have an Adobe ID:
-Enter the email address and
password for your Adobe account.
3. If you do not have an Adobe ID:
-Click 'Get an Adobe ID'.
An Adobe web page will open.
-Follow the instructions to create an
Adobe ID. You will need to enter an
email address, and create a
password.
-Return to the Activation screen,
and enter the email address and
password for your Adobe account.
4. Click 'Activate'.
Authorization allows you to download to
multiple computers and transfer to an
eBook reader.
Be sure to authorize every computer
and eBook reader using the same
Adobe ID.
FAQ: Windows Computers Security Upgrade
-First time users of Overdrive Media Console will be required to complete a one-time security upgrade for Windows Media Player.
-Follow the prompts to complete the upgrade.
If you tried to create the upgrade and nothing happened, these steps can resolve the issue:
-A pop-up blocker may be blocking the 'License Acquisition' box.
Temporarily disable their pop-up blocker to allow the box to display.
-Also, ensure that Windows Media Player is permitted to access the Internet
through any firewalls or Internet security software.
-If the above steps do not help, open Internet Explorer and go to
http://drmlicense.one.microsoft.com/indivsite/en/indivit.asp
Select 'Upgrade' to run the upgrade.